Limited Lifetime Warranty

Limited Lifetime warranty terms. We will replace any cables that stop working free of charge (excluding free cables and cables sold without warranty). You will need to send us your broken cables (pay your own shipping). Or you can simply cut the ends of your cables and send us a picture. (submit your photo with your support ticket) The shipping and processing is just $2.99 per replacement cable. We ship your first replacements free for 1 year from your original purchase date. The lifetime guarantee is based on product availability and we may send you a replacement of a different cable of the same quality (same connection). Lifetime guarantee will last up to 2 years after the cables are no longer being used by the major brands in their new smartphones. Major brands are Apple, Samsung, HTC, LTE, LG, Sony. If we can easily source these cables we will honor this guarantee for far more than 2 years. This is only to protect us in the event that we can no longer source these cables economically. In the event we feel there may be any type of miss use or possible warranty fraud we reserve the right to cancel the warranty. Warranty is void in the event of a refund or chargeback. Warranty is not transferable and is strictly only available to the original purchaser.

The fastest way to get a replacement cable is by submitting a support ticket. Click here and submit a support ticket.

You may also mail your broken cables back to us and request replacements. Please include your full address, phone number and email address. Please ship to 2487 Kiser Rd, Middleville, MI, 49333.